The tracking number is listed on the shipping confirmation email.  You can enter the number on the shipping company's website to track your order.

You may reset it by press and hold the "Reset" button for 5 seconds. Then reset a new password via YOSWIT App.

Yes. Bluetooth connection issues will not affect rules that are stored on the app.  It will only affect Remote Access.  Meaning, the rules that you have set up will still function.

As our application features keep improving, we build an in-app user guide to introduce our latest available functions. For details, please download our app and check.

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