You may re-connect the product and Bluetooth by click on "Power" button to reboot.

The main situations which may cause Remote Access failure is your device are out of the Bluetooth signal range.

Through our Mob-Mob App. Controlling your network is not just limited to one device.  To know more on how you can control your network, click here.

Yes. Bluetooth connection issues will not affect rules that are stored on the app.  It will only affect Remote Access.  Meaning, the rules that you have set up will still function.

When firmware updates are available, an alert will be displayed on the App to update the device to the latest firmware.

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