How do I update the firmware of the Smart Plug?

When firmware updates are available, an alert will be displayed on the App to update the device to the latest firmware.

What is covered under this warranty?

We warrants to the original purchaser of Yoswit products that the products shall be free of defects in design, assembly, material, or workmanship.

What is the period of coverage for this warranty?

Our product has a standard 2-years limited warranty for hardware support.

What is not covered by this warranty?

No warranties will be honoured unless the purchaser provides, at purchaser's expense, the product for inspection.  No warranties will be honoured if we determines that the product has been improperly installed, altered in any way, or tampered with.  Our Product Warranty does not protect against acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low-voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.

What will we do to correct problems?

It various case by case. Please contact our support if you would like to get more information

How to get service for your product?

Please register warranty for your product online.

What devices will work with my product?

The following devices are supported under the Product Requirements:

  • Android
  • IOS

Can I use the wall switch with a device that has a digital power switch?

If you plug your television into a wall switch and turn the wall switch OFF, it will remove power from the television, turning it OFF in the process. If you try to turn your television ON with its remote control, it will not turn ON as it has no power going to it. When you turn the wall switch ON, it supplies power back to your television, which will then go into standby. You will need to use its remote control to turn it back ON.

How can I purchase the products?

You may purchase the product by Paypal and credit card through paypal.

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